Openings For Officer Operations at VFS Global For 2017 Graduates


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Company Profile: VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment.

With 2469 Application Centres and operations in 129 countries across five continents, VFS Global serves the interests of 58 client governments. The company has successfully processed over 161 million applications since its inception in 2001.


Domain: Visa Processing

Designation: Officer Operations

Eligibility Criteria:
B.E/ B.Tech, MBA, B.Sc, B.Com BA (any discipline) 2017 graduates with minimum 70% or 8.5 GPA throughout the academics and no backlogs only need apply.

CTC per Annum: INR 1,62,000 + Overtime and Sunday allowance (Saturday is Fixed off)

Job Description:
Document scrutiny and collection of applications for visa processing.
Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank related transactions if assigned and ensure 100% accuracy.
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application center.
Ensure that the entire process is completed within the mandated Turn Around Time.

Bond Period: NA

Skills Required:
  • Basic Knowledge of Computer skills
  • Proficiency in MS office & good typing speed
  • Adaptability and presence of mind to handle customer queries and complaints
  • Knowledge of local language
  • Ability to Innovate and enhance procedures and methods to increase productivity & Cost Effectiveness.
Selection Process:
  • 1st round: Face to face HR Interview
  • 2nd round: Interview with Operations Manager
Additional Information: Need to carry updated Resume and two passport size photos for the interview.

LAST DATE TO APPLY: 11:00 AM, 10th February 2018

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